Organizational change – Employee mindsets must change first


In doing some research recently, I found an interesting reference related to organizational change. It said, “Chasing behaviour change without addressing mindsets is like playing Whac-A-Mole in an amusement arcade”. One of the key and usually the first methods to change employee mindset on a wide scale is to tell a compelling story. This helps […]

The best employee engagement corrective action

First, it is important to know what strategies don’t improve employee engagement, because you probably have tried them and then abandoned them because they didn’t yield immediate results.  Having pizza or an outside Bar-BQ won’t buy productivity and job satisfaction.  Most perks of this nature can be used as embellishments but by themselves won’t make […]

Start boosting employee engagement with opinion gathering


Employee engagement is a hot topic these days and I’m sure you have seen some statistics on it.  In fact, a 2014 Deloitte Global Human Capital Trends report found 78% of business leader’s rate retention and engagement as urgent or important. Employee opinion surveys are a great way to get you started.  As a rule […]

Why you need help with your change management initiative

Roadmap for change

Organizations that are progressive, competitive, expanding or just needing to be compliant are implementing changes to the way they function, all the time. Quite often we see changes being made to: information systems, work methods, customer service, inventory control, working culture, and performance management. Time is a rare commodity, so these changes need to be […]

Private coaching improves leadership skills

leadership skills

For those in a leadership position, I will bet that, at times, you are struggling to have enough hours in the day. Time management can often be challenged by your organization’s inability to solve problems correctly the first time, the lack of policies and procedures being followed, poor decision-making or lack of direction and purpose. […]

Diagnostics are eye-opening for managers


Organizational diagnostics are a low cost way of getting a third party perspective of your operating efficiencies in a way that helps you to zero-in on areas that need a booster shot.  Make sure that everything is touched on, such as: how you are structured, systems and processes, planning and goal setting, problem solving, communication […]

Change management requires senior leader’s full commitment


The person at the top provides cues for everyone else in the organization as to what really matters in a change management process.  A senior leader who is perceived as merely paying lip service to an organizational change shouldn’t be surprised when everyone else does the same.  If you fail to model the desired mindsets […]

Leaders with Emotional Intelligence have the advantage


Leadership and teamwork require a strong grounding in emotional intelligence: sensitivity to our own and others’ emotional states.  Many CEO’s have observed that truly exceptional leaders have a much higher amount of emotional intelligence than others.  Fortunately EQ is learnable.  Emotionally intelligent leaders quickly establish rapport with others through a combination of attention and empathy.  […]

Lunch and Learn training exceeds expectations

R4C has announced more Lunch and Learn training topics being offered in Ontario at your location. In addition to our most popular topic, “Developing your Emotional Intelligence Advantage”, our most recent additions to the list are: Dealing with Change, Building Self-Awareness of Communication Styles, Building a Sales Relationship (DiSC), Turning Conflict into Collaboration, and The […]